Privacy Policy


The Grape House are committed to protecting and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how it will be processed by us. By visiting www.thegrapehouse.be you are accepting and consenting to the practices described in this policy. We do update this Policy from time to time so please do review this Policy regularly.


The information we collect

In running and maintaining our website we may collect and process the following data about you:

·Information about your use of our site including details of visits such as the pages and materials viewed or accessed. Such information includes traffic data, location data and other communication data where appropriate;

·Information provided voluntarily by you, e.g. when you register for information;

·Information we receive from other sources such as other websites that we operate or are part of. We may also work with third parties (e.g. business partners, payment and delivery services) and collect information about you from themselves;

·Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie. Such information will not identify you personally as it is solely statistical information. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookiesif you wish.


Use of Your Information

We use the information that we collect from youto provide our services to you. In addition to this we may use the informationfor one or more of the following purposes:·To provideinformation to you that you request from us relating to our products or services;·To provideinformation to you relating to other products that may be of interest to you.Such additional information will only be provided where you have consented toreceive such information;·To inform youof any changes to our website, services or goods and products;·If you havepreviously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may beinterested in.

Storing Your Personal Data

In operating and maintaining our website it maybe necessary to store or transfer data outside the European Economic Area.

Processes including order fulfillment or payment may be part of such datatransfers. We strive to take all reasonable steps to ensure that your data is treated and stored securely. Unfortunately, we cannot guarantee the security of your data you choose to send us when sent over the internet as electronictransmission is not completely secure. While we will do our best to ensure secure transmission, any transmission is at your own risk.


Disclosing Your Information

We will not disclose your personal informationto any other party other than in accordance with this Privacy Policy and in thecircumstances detailed below:

·In the event that we sell any or all of our business, in which case it may be considered a transferrable asset;

·Where we are legally required by law to disclose your personal information;

·To prevent fraud taking place or to reduce the risk of fraud;

·Where we include links to third parties on our website.

·Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to InformationIn accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. We reserve the right to levy a fee to meet our costs in providing you with details of the information we hold about you. You may opt out at any time from any marketingmails by contacting us at info@thegrapehouse.be.



Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@thegrapehouse.be